We proceed as follows

  • We require 10 % of the total amount in order to confirm a homestay our end.
  • 90% balance due to us should reach our account at least 15 days prior to arrival
  • In the case of cancellation we proceed as follows:
    • More than 1 month before arrival, we keep the deposit sent.
    • Within 4 and 1 week before the trip dates, 50% of total will be kept.
    • Should it occur within 1 week before arrival, no refund will be made, we regret.
    • If a homestay is cancelled due to war, general strike or natural disaster, we will offer alternative dates for your group.